Welcome to the NexaEX Support page. We are here to help you get the most out of your Smart Content Explorer experience.

1. About NexaEXa

NexaEX is a premium universal web browser and file manager designed for efficient media exploration and digital asset management.

Key Features:

• Smart Media Sniffer: Find and view media content instantly.
• Background Archive: Download files in the background seamlessly.
• File Manager: Full support for local files and remote servers (FTP/SFTP).
• Audio Extraction: Convert MP4 files to high-quality M4A audio.
• PiP Mode: Watch content while multitasking.

2. Frequently Asked Questions (FAQ)

Q: How do I enable background audio playback?

A: Background playback is an advanced feature accessible via Developer Mode. To enable it, go to Settings, tap the Version number 5 times, and then toggle the "In-App Background Play" option.

Q: Does NexaEX collect my data?

A: No. Your privacy is our priority. All browsing history, bookmarks, and server credentials are stored locally on your device and are never transmitted to our servers.

Q: How do I connect to my SFTP server?

A: Navigate to the "Files" tab, tap the "+" icon, select "Add SFTP Server," and enter your server credentials. The connection is established directly between your device and your server.

3. Contact Us

If you have any issues, suggestions, or bug reports, please feel free to contact us:

• Email: [[email protected]]
• Response Time: We usually respond within 24-48 hours.